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Wednesday, April 14, 2004

3 hot 3 mild. Pretty simple. No. Really, really.....REALLY simple. Fast food restaurants must maintain the lowest standards for hearing and comprehension in the entire service industry. If you work in the industry, please understand this isn't directed at you. When the fast food dude takes your order, the order gets repeated. You get to the window, pay your money and take the sack. We take it for granted that when your order is placed and repeated at the "place order here" speaker and again at the "pay for food and pick up here" window, what you ordered will be inside the sack. But when you drive off, eyes glazed over, the last thing you are thinking is....I better check to make sure that what I asked for is in the bag. Maybe it's because when you enter same said establishment and make the same order at the "place order here" counter, you get what you asked for. Again, this isn't quantum physics here....I don't even understand algebra that well, but I do know there must be a set of standards by which these operations operate. It simply stands to reason that if you employ someone to work with high temperature commercial multi-bi-substa-food-product preparation equipment they should possess the mental agility to sort out 3 of one thing and 3 of another. Try it. The next time you have 10 minutes and 10 bucks to spare, pull up "to the border" and get a couple of those tacos. And when they ask if you want sauce just tell them 3 hot and 3 mild and see what you get.

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